FAQ
Helpful answers before you shop
Review common questions about ordering, shipping, product details, and custom design requests.
Frequently Asked Questions
How do I place an order?
Choose a product, select the available size or color options, add it to your cart, and complete checkout through Shopify.
How does shipping work?
Shipping options and estimated costs are shown during checkout. Free shipping may apply when the store promotion is active and your order qualifies.
Can I request a custom design?
Yes. Use the contact page and include the message, product type, colors, event date, group name, and estimated quantity.
Can you make group or organization apparel?
Yes. Custom requests can be made for churches, organizations, lodges, chapters, events, fundraisers, and family groups.
What if I have an order question?
Contact us with your order number and the question so we can review it clearly.